Get in Touch With Us
You must be 21 or older to use the poker sites we review (18+ only where a specific state sets that age). Real money poker involves risk, and you can lose money. If gambling is causing problems, call or text 1-800-GAMBLER at any time.
This is the page to use if you want to contact the Best Real Money Poker Apps editorial team. Whether you spotted an outdated bonus term, want to suggest a poker site for review, or have a question about how we work, this page explains where your message goes and what we can realistically do with it.
What our team can help with
We are an independent comparison site. We research and review online poker rooms and their promotions, but we do not run any of them. That shapes what we can and cannot answer.
| Your message is about | Can we help? |
|---|---|
| An error or outdated detail in a review, such as a bonus condition | Yes. Corrections are a priority, and we recheck against the operator's published terms. |
| A poker site you would like us to consider | Yes. We read suggestions, though we cannot promise a review. |
| How we rank or assess sites | Yes. We will explain our approach. |
| Partnership or editorial enquiries | Yes, with the understanding that commercial relationships do not decide rankings. |
| Your account, deposit, withdrawal or bonus balance at a poker site | No. Only that operator can see or change your account. |
| Legal advice on whether you can play in your state | No. We can point you to general guidance, but not advise on your situation. |
Problems with a poker site account
We have no access to player accounts at Coinpoker, Bovada, Stake.us, Ignition, Americas Card Room or any other site we cover, so we cannot release a withdrawal, restore a bonus or settle a dispute. Go to the operator directly. Look for a Contact, Support or Help link on its site or app, or use the email you received at signup.
When you write to an operator, keep it practical:
- State your username and the date of the issue.
- Describe what happened and what you expected.
- Attach screenshots of transactions or bonus terms.
- Keep copies of every reply.
If an operator does not resolve a complaint, check whether it is licensed by a state gaming regulator and whether that regulator takes player complaints. Being open to US players does not mean an operator is licensed in your state.
Reporting an error in a bonus or promotion
Bonuses change often, and the conditions matter as much as the headline figure. If you think something we have published is wrong, send us:
- The page and the operator concerned.
- What you believe is incorrect, for example a match percentage, cap, wagering requirement or time limit.
- A link to the operator's current terms, if you have one.
We will check it against the operator's own published terms and update the page where needed. Our details were last verified on Sep 30, 2026, and offers may have changed since.
Suggestions and feedback
We welcome ideas on what readers want compared: rakeback, withdrawal options, mobile play, or topics we have not covered. You can also see our related coverage of non GamStop casinos, though it is aimed at a different audience and market from our US poker reviews.
How we handle commercial relationships
Disclosure: Best Real Money Poker Apps may earn a commission when readers sign up with some operators through our links. That relationship does not buy position. Rankings rest on our research into each site's bonus terms, payment options, game selection and player experience. If you have concerns about a ranking, tell us.
We do not publish invented reviews or testimonials. Do not send us requests to post paid or unverifiable player comments.
Responsible gambling support
If you are worried about your play, or someone else's, you do not need to contact us first. Help is available now:
- 1-800-GAMBLER – the national helpline, call or text.
- Your state's gaming board or problem gambling council, which can explain self-exclusion options.
- The operator's own deposit limits, time-outs and self-exclusion tools.
Only play with money you can afford to lose, never to chase losses, and never to escape stress or money worries. Poker skill does not remove the risk of losing.
What to expect after you write
A member of our editorial team reads every message. We cannot state a guaranteed response time, but we aim to reply to corrections and substantive questions. Please do not include passwords, full card numbers or ID documents in an email to us.